Before You Decide
Macon now has both options. Here's the honest, practical difference — not a sales pitch either way.
What Actually Changes
National franchises and independent local installers both install epoxy and polyaspartic systems — the coating chemistry itself isn't dramatically different between them. What actually varies is who shows up, how decisions get made, and where your money goes.
| Independent Local Installer | National Franchise | |
|---|---|---|
| Who does the work | Local crew, based in Middle Georgia | Varies — often a local franchisee, sometimes subcontracted |
| Pricing model | Set locally, based on your specific job | Often standardized corporate pricing |
| Scheduling flexibility | Direct line to the people doing the work | Routed through a call center or corporate booking system |
| Follow-up if something's off | Same crew who did the job, easy to reach | Depends on the franchise location's own service standards |
| Reviews reflect | This specific local operation | Sometimes a mix of locations under one national brand |
Being Honest
National brands often bring standardized training, marketing budgets, and brand-name recognition that can make a first-time buyer feel reassured. That's a real advantage, not something to dismiss. If brand recognition and a big marketing presence matter most to you, that's a legitimate reason to consider one.
What We'd Ask
Ask directly whether the crew doing your job is a direct employee or a subcontractor, and how long they've been doing this specific work.
Ask specifically whether they mechanically grind the concrete or rely on an acid etch — this affects how long the coating actually lasts far more than the brand name on the invoice.
Ask who you'd actually call if something needs a follow-up visit, and how quickly that typically happens.
No corporate script — just a straight answer about how we actually work.
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